Customer Service

Hydrapak, Inc. produces only the highest quality hydration systems, and we will stand behind our products.

All Hydrapak branded products are warranted to be free from defects in material and workmanship for a period of two years from the date of purchase.

Additionally, Hydrapak, Inc. offers a lifetime guarantee against leakage on the drink system portion of our hydration systems, including reservoir, drink tube and bite valve.

For more information, click our Warranty Page.

Want to talk to a real person in our Oakland, CA office? Call us at: 510.632.8318

Physical Address:

Hydrapak LLC

6605 San Leandro Street

Oakland, CA 94621

Email: info@hydrapak.com

For all PR requests contact: dax@backbonemedia.net

For All European consumer and retail enquiries:

please email us at: jean.billion@wanado.fr